in the conversation
Should I buy office furniture in an online store?
Arguments against buying furniture online
Online stores began to develop in the Russian-speaking segment of the Internet relatively recently, and their share is small compared to conventional stores. In the furniture industry, this already meager percentage becomes even smaller. But in fact, to buy office furniture online means to save a lot of money, effort and time to perform other, more important tasks. Continue reading
Rules of communication with customers by phone
The impression of the company is formed in the first few minutes of a conversation with its representative. More than 95% of such conversations take place over the telephone – personal meetings are scheduled in exceptional cases. If the manager fails to reach the client or the conversation leaves an unpleasant impression, there will be no second chance – the latter will use the services of another organization. Etiquette of telephone communication includes many nuances, the main ones will be considered by Elgreloo.com in this article. Continue reading